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- Do you guarantee quality?
- Yes, we do. We provide a money-back guarantee if a purchased 3D model has some errors and we cannot correct these errors or help you with them.
- Can I pay with my credit card?
- You can pay with Visa, MasterCard, Discover, American Express etc. You just need to select this payment option at the PayPal site. You will find an example here .
- How soon will I receive the model?
- Immediately after making a purchase you will receive an email with the information on how to download the product with a payment receipt. If for some reason you don't receive this email during several hours, please contact us.
- Can I order additional options later?
- Yes, sure, you can order ever more options in your member area later for each purchased model.
- Do I get an invoice?
- You can get purchase invoices for all products and services in your personal area.
- Do you do free format conversion?
- Yes, we do. Please contact us and we will convert your model to any requested popular format for free.
- Can I change the colors of 3D models?
- You can easily change colors by adding/modifying materials and textures of your models. To order the chosen 3D model in another color, please contact us and we will make it for free.
- How to register on your website?
- You don't need to register on our website to buy something from our store. Just make a purchase of any model and you will receive an email with the information on how to download the product.
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